Privacy Policy
Savore
Last updated: [30-08-2025]
This Privacy Policy describes how Savore (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website savore.uk (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).
By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Services.
Compliance with UK Law
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These laws set out how we must process and protect your personal information, and provide you with rights regarding:
- The types of personal data we collect
- How and why we collect, use, and disclose personal data
- How you may access and correct your personal information
- How you can lodge a complaint if you believe we have breached your data protection rights
Information We Collect
We may collect the following personal data, depending on how you interact with us:
- Contact details: name, billing/shipping address, phone number, email
- Order details: payment confirmation, purchase history
- Account details: username, password, login credentials
- Shopping activity: items viewed, cart contents, wishlists
- Customer support information: data you provide when contacting us
- Usage data: IP address, browser type, device details, interactions with our Site (via cookies or similar technologies)
We may also receive information from third parties such as Shopify (our e-commerce platform), payment processors, analytics providers, and marketing partners.
How We Use Your Information
We use your personal information to:
- Fulfil and deliver orders (payments, shipping, returns, refunds)
- Communicate with you (support, account updates, notifications)
- Send marketing or promotional communications (with your consent)
- Improve our Site and Services (analytics, user experience)
- Detect and prevent fraud, misuse, or illegal activity
Direct Marketing
We may use your personal information for direct marketing (e.g., email newsletters, SMS, or postal mail). You may opt out at any time by using the unsubscribe link in our emails or by contacting us directly.
Cookies and Tracking
We use cookies and similar technologies to operate the Site, enhance performance, and personalise advertising.
For details about Shopify’s cookies, see the Shopify Cookie Policy.
You can manage cookies through your browser settings. Please note that disabling cookies may impact functionality.
Disclosure of Personal Information
We may share your data with:
- Service providers (e.g., Shopify, payment processors, IT support, shipping carriers, cloud storage providers)
- Business and marketing partners (in line with UK GDPR rules)
- Affiliates or related companies within our group
- Authorities where required by law (e.g., regulators, enforcement agencies)
- Third parties with your consent (e.g., shipping integrations or social media platforms)
If we transfer your data outside the UK, we ensure that appropriate safeguards are in place (such as UK International Data Transfer Agreements or adequacy decisions).
Security and Retention
We take appropriate technical and organisational measures to protect your personal data from misuse, loss, and unauthorised access.
We only retain your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. When no longer needed, we securely delete or anonymise it.
Your Rights under UK GDPR
You have the following rights regarding your personal information:
- Access – request a copy of the personal data we hold about you
- Correction – request updates or corrections if your data is inaccurate
- Deletion – request deletion of your personal data where legally permitted
- Restriction – request that we limit how we use your personal data
- Data portability – request transfer of your data to another provider
- Object – object to processing, including direct marketing
- Withdraw consent – where processing is based on consent, you may withdraw it at any time
To exercise these rights, please contact us (see “Contact Us” below).
Complaints
If you have concerns about how we handle your personal data, please contact us first. We aim to respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator:
👉 www.ico.org.uk
Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect their data. If you believe a child has provided us with personal information, please contact us and we will delete it.
Contact Us
If you have questions about this Privacy Policy, or wish to exercise your rights, please contact us:
